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Babyshop Qatar
refer-a-friend
6
Do you have a referral programme and how does it work?
How can I participate in your referral programme?
When will I receive my referral shopping credit?
I got a referral link from my friend. How can I enjoy the referral discount?
I returned or cancelled an order placed using the referral discount link I received. Can I use the same link again?
View all 6
Gift Card
0
Tracking and Delivery
11
When will I receive my order?
How do I select a delivery date and time for my Babyshop products?
Can I change my delivery address after I've placed my order?
Can I book a preferred delivery time?
Do I need to hand over my Cash on Delivery payment before my products are assembled?
View all 11
Click & Collect
18
How does Click & Collect work?
How do I place an order for Click & Collect?
How much does it cost and when will I be able to collect?
Which store will my order go to?
Can I choose any store?
View all 18
Returns Policy
31
What is your policy on returns?
Are there products I cannot return by raising an online return request?
Can I return part of a promotional purchase, where the discount was calculated on the total cost of my purchase?
What if I want to return a product that was part of a Buy 1 Get 1 Free offer or a Bundle promo?
What if I want to return part of an order that came with a voucher?
View all 31
Returns Process
11
How do I return an order?
Can I return my online purchases to a Landmark store?
Can I book a return online?
Are there products I cannot return by raising an online return request?
When will you pick up the products I want to return?
View all 11
My Account
6
How do I create an account?
Can I change my email address?
How do I change my password?
How do I change my payment details?
How do I change my billing address?
View all 6
Orders
8
How do I order products online?
Can I place an order over the phone?
Can I place an order without opening an online account?
Can I place an order for a product that's out of stock?
What factors should I consider before placing an order for a large item?
View all 8
Shipping
6
When will I receive my order?
What if I am not at home when my order arrives?
Are there areas you don't deliver to?
Does delivery take longer to some areas?
Will I be charged for delivery?
View all 6
Payments
16
How can I pay for my order?
Can I place an order online without a Credit or Debit Card?
Are your prices inclusive of Value Added Tax (VAT)?
Can you transfer the amount in My Credit balance to my bank account?
What is the instalment programme?
View all 16
In-Store
16
Can I combine my Babyshop Gift Card with other offers or specials?
How do I redeem my Gift Card?
Where can I buy a Babyshop Gift Card?
Can I top up a Gift Card?
If I don't use the full value of the Babyshop Gift Card in one visit, do I get credit for the remainder?
View all 16
Shukrans
27
What is Shukran?
How do I join Shukran?
I already have a Shukran membership. How do I earn Shukrans on my online purchases?
I’ve signed up for Shukran online but haven’t received a Shukran card. Who should I contact?
Do I get a Shukran membership number after signing up online?
View all 27
Warranty
0
Buy Now
10
What is Buy Now?
Why should I use Buy Now?
How safe is Buy Now?
What kinds of payment methods does Buy Now support?
What products can I buy with Buy Now?
View all 10
Kiosk
0
Other Information
13
How do I locate the store nearest to me?
Do offers and promotions appear on your website?
Where can I get information about the Landmark Group?
Are the prices on your website different from the prices in-store?
What are security tags and why do I have to remove them?
View all 13
Business Update
0
Most popular questions
When will I receive my order?
What is your policy on returns?
How do I get a refund if I paid for my order by Credit or Debit Card?
How do I get a refund if I paid for my order by cash?
How do I cancel my order?
Will I be charged for delivery?
How can I pay for my order?
How do I redeem my Gift Card?
I already have a Shukran membership. How do I earn Shukrans on my online purchases?